FAQ's


  1. Select your destination and dates. Press search.
  2. Filter your preferences and select a flight that suits you.
  3. Optional: Add-on travel products i.e. Insurances etc.
  4. Select the payment method.
  5. You have completed a booking.
  6. Please check details are correct on the passenger's ticket.

You'll get a confirmation SMS/ e-mail once the booking is done. After payment is confirmed, an E-ticket will be sent from Travelstart, our booking partner. Your E-ticket is your confirmation of your Booking.

  1. Sign in to your account.
  2. Click on the profile icon and select dashboard.
  3. Select upcoming flights in the panel on the left of the page.
  4. Choose the flight you want to resend a ticket for and click Resend Ticket.
Please call 021 468 4300 if you need assistance. Remember to quote your flight booking reference number so an agent can assist you.

Your flight booking could be in a pending status. For assistance email urgent@travelstart.com

If you opted for Cash or EFT payment, it will automatically cancel after a certain period. Please do not rebook a new ticket if you have not received confirmation of your booking. Please contact us first regardless of whether you have completed the booking process.

Non-stop flight gets you directly to your destination, with no stops. Direct flights go to your destination, but may a stop somewhere in between. You might need a transit visa for these flights. A flight with a connection requires the passengers to change from one airline to another on the way to their destination.

All connecting flights offered through our partner, Travelstart, is guaranteed by the airline: You have sufficient time to connect from one flight to another.

Distances between gates may vary from airport to airport. It is your responsibility to arrive at the gates on time.

What if you booked two or more separate tickets? The airline cannot guarantee you that the connection times are sufficient or that you will be assisted in the eventuality of a delay.

Yes. Book your multi-city flight on the LowPriceFlights website. Please make sure you have the correct visas for all stopovers.

Yes. Use our multi-city feature on our website. Select all of your departures and return cities and date, then search, filter and select the best flight for yourself. If you require assistance, please contact us.

Unfortunately, no you cannot book an around the world ticket on our website.

No. Please contact the airline directly. LowPriceFlights is not permitted to make these reservations.

Prices vary from airline to airline. You can expect the price to be 25% less off the base airfare price of an adult.

Unfortunately not. To use your loyalty points, please contact the relevant Third Party.

Add your Frequent Flyer number on the website when booking. For an existing booking or should you need assistance, please contact us.

Please e-mail a VAT invoice request to payments@travelstart.com with your flight booking reference number.

You should receive confirmation within 24 hours. Please check that your details are correct. Alternatively, email urgent@travelstart.com or call us immediately on 021 468 4300.

You can do this directly on the airline's website. Use your check-in or airline reference is shown on your e-ticket.

Some airlines request this at check-in to avoid possible fraud.

  • Cheque Card
  • Credit Card
  • EFT
  • 3D - Secure Cheque Card
  • Ozow/ IPay Instant EFT
  • 3D - Secure Credit Card
  • Budget Credit Card
  • Pay@ (Pep and Pick & Pay)

Select EFT as your payment option. Your confirmation email will contain a link then click on this link to see our banking details. Make a payment. Your booking expires at 23h59pm on the evening of your booking if payment is not be made.

Send us Proof of Payment to payments@travelstart.com Bank clearance time differs from bank to bank. However, as long as you send us the proof of payment in time, you have nothing to worry about.

Use your booking reference number and any passenger's surnames in the booking confirmation as your reference. Payment must be made immediately to have the quoted price guaranteed.

EFT and SID payment options are only available for flights that depart 72 hours or more.

Pay immediately or before midnight South African time on the day the booking to guarantee the price.

Yes, absolutely! Nothing is more important to us than your privacy and the integrity of your personal information.

Both our website and our partner website will secure your connection with AN SSL Certificate which encrypts the connection between your computer and the website creating an "invisible" secure tunnel to ensure that nobody can view the information being sent via the network.

Unfortunately no. Should there be more than one passenger and you prefer to pay separately for each ticket, then you will need to make two separate bookings.

Please contact us at urgent@travelstart.com as the booking might still be active or call us on 021 468 4300

Airport taxes are included in the prices you see on our Website.

Some airlines request this at check-in to avoid possible fraud.

Tickets will be emailed to you once we receive payment. Please note that this may take up to 24 hours.

Your reference number on your e-ticket, right next to the flight information.

Some low-cost airlines will email you a booking confirmation which you will use at check-in.

The regulations vary from airline to airline and differ with each airfare and booking class. A handling fee may apply if we assist you in changing your tickets with the airline even if the airline does not allow changes to be made.

Contact us on 021 468 4300 and one of our agents will kindly assist you.

Unfortunately not.

Most airlines do not accept name changes. It's possible to correct a few letters for a fee if the name has been miss-spelt. Low-cost airlines may accept name changes. If your name on the ticket is incorrectly spelt, please contact us immediately on 021 468 4300 and we'll best assist you.

Airlines may permit the passenger's name to be corrected for a fee. Only if the spelling mistake is no more than 3 letters. Low-cost carriers may be more flexible.

Please contact us on 021 468 4300 and we'll check if there's a refund. We will request it from the airline on your behalf.
  • The monies will be paid directly into your account.
  • This can take up to 6 to 8 weeks depending on the airline.
  • We charge a refund admin fee.

It may not be possible. Contact us immediately on 021 468 4300

  • Domestic flights: 1 hour before departure.
  • International flights: 2 hours before departure.
  • Flights to and from the USA: 3 hours before departure.

This varies across airlines and it's best to check with them or on their websites.

Health requirements differ from country to country. Please call the respective Embassy or contact your doctor. Visit www.iatatravelcentre.com for more information.

Should you be flying with the same airline for the entire journey your luggage should reach your final destination.

However, there are some countries where you will need to re-check your luggage at the first stop. These countries are the United States, Thailand and South Africa.

If you are flying on two different tickets, advise check-in staff and confirm the destination of your luggage.

Who are we?

LowPriceFlights.co.za is an easy-to-use site for flight bookings for South Africans.

We're passionate about air travel and our team at Travelstart are willing to find the Lowest Priced Flights for both domestic and international destinations.

Make Low Price Flights your direct one-stop for your travel journey and worldwide adventures. Now you can Fly Low Price.

How do we do it?

Our ingenious flight search console, low-cost flight deals and enticing specials make it simple to find cheap flights from South Africa to anywhere in the world.

Together with our partners, we select from hundreds of airlines all over South Africa and the world - to bring you the Lowest Priced Flights.

Book your flights with us to experience a world of adventure and travel the world at a low cost.

Why use us?

We know how much travellers look forward to low-cost flights for local and international travel.

Together with our proud partner, Travelstart, we've combined experience with local expertise and our global network of partners to create amazing travel experiences.

Life's a journey, enjoy the low-cost flight.