About Kenya Airways

Kenya Airways

Kenya Airways is Kenya's national airline and they operate out of Jomo Kenyatta International Airport. Kenya Airways flies in 51 destinations worldwide, 43 of which are in Africa and 3 million passengers are transported each year. It is one of the few African airlines with an up to date modern fleet which includes B787 Dreamliner aircraft.

Their onboard service is first class no matter where you sit and the flat-bed business class seat is regularly voted among the world's top 10. Kenya Airways is at the vanguard of bridging Africa to the rest of the World and back to Africa via its state-of-the-art Terminal 1A at the Jomo Kenyatta International Airport.

Kenya Airways celebrated 40 years in 2017 with an award of being Africa's Leading Airline World Travel Awards. Enjoy Kenya Airways hospitality with great deals through Low Price Flights.

Regional

  • Economy Class: 30kg
  • Business Class: 40kg

International:

  • Economy Class: 2 pieces, 23kg each
  • Business Class: 3 pieces, 23kg each

International:

  • Check-in two and a half hours before departure.
  • Counters close one hour before departure.

Domestic:

  • Check-in at least 90 minutes before departure.
  • Counters close 30 minutes before departure.

Priority Check-In:

Flying Blue Elite Gold and Platinum members travelling from Nairobi to any destination can enjoy priority check-in and boarding and lounge access.

Online Check-In:

Use Kenya Airway's online check-in portal with an e-ticket from 30 hours until 2 hours before departure. Once you arrive at the airport, drop off your luggage at the dedicated online check-in drop-off point and proceed to the boarding gate.

Inflight entertainment varies depending on the aircraft and the class. The airline's in-flight magazine is called Msafiri and is freely handed out to all passengers.

Boeing 787-8: Entertainment is Video on Demand offered in Economy class.

Boeing 737-700/800: Overhead screens with eight channels of audio channels.

Embraer 190: In-seat touchscreens

Kenya Airway Destinations

Kenya Airways serves 53 destinations in 41 countries.

Some top destinations include:

  • Zanzibar
  • Madagascar
  • Bangkok
  • Seychelles
  • Dubai
  • Mumbai
  • London
  • Paris
  • Amsterdam
  • Hong Kong
  • Guangzhou

 

Johannesburg Ticketing
Ticket Office:
Street Address:

Email Johannesburg


082 234 5789
International Departures, OR Tambo International Airport
jnb.ticketing@kenya-airways.com

Reservations
Telephone (Res/Fares):
Reservations E-mail:
Groups Telephone:
Groups Fax:
Groups E-mail:
Postal Address:
Call Centre only - Office Hours:


27-10-205 0000
jnbres@kenya-airways.com
27-10-205-0000
27-10-205-0019
jnbgroups@kenya-airways.com
P.O. Box 650233, Benmore, 2010
08h30 - 17h00 Mon-Fri

Customer Relations
Telephone:
Street Address:

 

E-mail:


010-205-0000
Block C, Morningside Close, 222 Rivonia Road Entrance on Michelle Street, Morningside


customerrelationssouthafrica@kenya-airways.com


O.R. Tambo International Airport
Telephone:


Lower Roof Offices, 3rd Floor International Terminal
+27-11-571-8800

Lost Property Johannesburg
Handling Agent: BidAir Services
Operational Hours: 06h00 - 22h00
E-mail:

27-11-390-8559/60/65/68

 

 

baggage@kenya-airways.co.za/kenyaairwayslpo@bidair.co.za


Ticket Service Centre
Tel:
Fax:
E-mail:
Office Hours:


27-11-571-8832
27-11-571-8801
ticketing@kenya-airways.com
08h30 - 17h00 & 20h30 - 01h00
08h30 - 16h00 & 20h30 - 01h30

 

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